So I decided to buy the parts myself and thought that I can bring it to Stratham Tire to have them install the parts. They use to accept customer parts but they informed me that they no longer do that.
So I called around and surprisingly, the only one that will accept my parts is Monro. I visted them on my way home and met Keith. Explained what I needed done and he was like, "sure, no problem, when do you want bring it in". The quote I got was less than I would have gotten from Stratham Tire and much less than Toyota dealership. I was able to get my car in within the same week. When I got the car back, noticed that the brake was a little soft and even though they used a pressure bleeder to bleed the brake, air must have somehow gotten in. So I informed Keith and he asked me to bring the car back in.
I got it in and he tried to bleed the brake again but was not having luck. He asked me to leave the car with them on Saturday so that he can connect it to his computer to run thru a diagnostic and bleed that way. Long story short, I got the car back Saturday afternoon and it seems to be better. The thing is, Keith stood by his work and make sure that I am happy with their work. I now have a new place to bring my car, it is much closer to my house, the price is decent, but the best part is, I know Keith and his crew will do a good job.
Outstanding customer service! Keith was great in explaining work that needed to be done and repairs were made quickly! This place is under new management and the new manger Keith is super! Over the last couple of weeks I had my two cars brakes serviced and also my older one had the radiator replaced. Keith has been very friendly and patiently explained to me what needed to be done and what was better to be done.
The prices quoted were exact and very reasonable. Twice after he finished the job he called me to leave a massage and he called again to make sure that I got the message, and that is exceptional service. I want to emphasize again that this place is under NEW management for about two months I think and deserves a much better rating. I will keep going back to Keith whenever my cars need any repair or maintenance job.
Just went in to get an oil change and the store manager Keith was pleasant and accommodating. I was in and out in no time. Came in this afternoon for an oil change. Didn't call ahead but they got me right in and were done within the hour. Fair price, good service, friendly staff. Friendly and fast service! My experience was so good, I instantly made another appointment for my husband to get his car inspected the next day. They were very helpful, and I highly recommend them.
My family and I will be going back for service on our vehicles. Nice and clean place with efficient service. Keith was great, kind and explained everything that you needed to know. Transparent communication with trustworthy service is what you can expect here with fair pricing too.
Incredibly amicable staff here at Monro. Honest, helpful, friendly, and quick. This is the only place I will have my car serviced. I would and will recommend this place to anyone! Keith is very professional and very knowledgeable. The work was done right for a great price and in a very timely manner. I would definitely recommend having your repairs done here. Keith was very helpful. Prices are reasonable and the work was professional.
Good mechanic. Truck now drives fantastic. One very small detail that I can easily over look is some greasy finger prints on the driver's door. But still very satisfied. They did what they said. Thanks guys. Scott Dyer New market NH. Great service. Friendly people. Thank you for making my car repairs quick and easy. My mother sent me here to get a brake job done, good prices and very patient, got the job done fast and well.
Keith is very professional, it was a pleasure dealing with him. He was able to get me in and out very quickly for an issue with my windshield wipers. His customer service skills are amazing. He was more than fair when it came to price also. I would highly recommend anyone to have their cars serviced here.
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I look forward to doing business with Keith at Monro Muffler in Stratham again in the future. Staff was very knowledgeable and friendly. Service was fast and diagnosed the problem within minutes of pulling my vehicle in. Was upfront and honest about repair options. I would highly recommend this station to my family and friends. Was in for Brakes and Oil Change. They did a great job. Very pleasant and easy to deal with.
Definitely coming back. New management is a lot better. Quick and thorough. Great employees! Service is friendly and extremely professional. Will go back again. It is a little expensive though! Sheila H. I can't remember the young lady's name, but she was fantastic! Paul S. I got there early, probably the first customer of the day. Out in 10 minutes! The manager who is a female , which is cool in thi The manager who is a female , which is cool in this industry, is always spot on and very friendly plus a great worker!
She swept the clean floor as her crew went to town!! I also go to the Derry NH location Too slow, sloppy, didn't seem to know what they were doing. If the guys that work there left, I wouldn't go back. This was my wife and I's 4th time there. Same guys, they remember you, and Same guys, they remember you, and are very nice. Keep them, they're good employees. Always a friendly staff and extremely knowledgeable.
I always feel like I left there in the best care. Quick reliable and personable. Quick service and good hours open. J West. The Valvoline employees were very professional, communicative and friendly. My wife and I have used this station in the past and My wife and I have used this station in the past and have had great experiences every time. The staff was friendly, the service was fast, and I found the experience to be very convenient. Very fast and efficient where most other places take forever. Clean, well organized. Very nice staff.
Laurie W. This Valvoline business amazes me. They are so efficient and hard working. I trust their feedback and am very happy doing busine I trust their feedback and am very happy doing business there. The work was done efficiently, without delay, people were friendly, and I was informed about job specifics during the followup c The work was done efficiently, without delay, people were friendly, and I was informed about job specifics during the followup conversation. Its Me. Quick, convenient, friendly service. Julie A. Great customer serviceFriendlyQuick in and out.
Michael B. Always a good serviced experience. Nice people, I can stay with my vehicle and the service is priced reasonably. Fast and friendly service. Beau Fairbrother. Great service from a knowledgeable and friendly staff! Kim P. Excellent service, appreciate the lights check.
A little expensive for the oil, but I understand that I am also paying for conve A little expensive for the oil, but I understand that I am also paying for convenience and time. Dave M. Quick, professional service. Customer Service Excellence! Adrienne L. The knowledge of the staff is impressive. Everyone is friendly and attentive. When I pulled in, I was the only one waiting outsi When I pulled in, I was the only one waiting outside.
As I was waiting I was told it would be a minute wait, so I was fully prepared , two other people pulled into the other two bays. I watched as they were each greeted as soon as they came in. I was also highly aware that by that point since there was a car in queue at each bay, I may not be the next to get my oil change, just the next for the bay I was in However, the staff had me and the man next to me switch so that I was the next. I was impressed that they remembered, and had a system in place to be sure that the next person truly is always next. The staff always appears to know exactly where everything on my car is and is knowledgable.
I very much appreciate their knowledge and service. I think one of the staff I think one of the staff might have been training. It was fine though I really like valvoline and how friendly the staff is. Its also kind of expensive, but i can usually find a coupon that makes it more affordable. I so appreciate not having to wait, not having to make an appointment and just getting it done quickly!
I requested a tire rotation with my oil change and felt as they were trying to avoid doing the rotation. First I was advised th First I was advised the treads were even and there was no need to rotate them. That makes absolutely no sense, the tread wear remains even because I rotate them on schedule as recommended by all tire manufactures. They then came back and advised my car was due for an inspection soon and I should wait until the inspection takes place. I then insisted they rotate the tires and they agreed. It was very odd. I had a similar experience when I brought my other car there several months ago.
I was told the treads on my front tires were too low to rotate however when I got home I measured the treads and they were fine. I ended up doing the rotation myself. Robin C. The service and staff were all great very knowledgeable and pleasant. Professional, fast, explained every step to me. Employees were very polite and helpful. Staff was very courteous and knowledgeable. It was quick and easy.
Auto Services at This Store
Appalled at the price of full synthetic oil. I have two different mechanics I use and neither come close to the i was charge I have two different mechanics I use and neither come close to the i was charged. I shouldve listened to the previous customers. Nice friendly staff and fast service. Professionalism of those who waited on me. The pricing was considerably higher that at other quick oil change businesses that I have gone to. I was fine, they were fine Dylan was very friendly and informative.
The team worked well together and finished the job quickly and professionally. The staff is kind, courteous and knowledgeable. Julia is an amazing manager and an asset to your company. Phyllis A. The staff was prompt friendly and courteous. When a coolant flush was suggested their estimated time to complete the task was ba When a coolant flush was suggested their estimated time to complete the task was bang on. The shop is clean too. The girl was very nice and knowledgable. Also not a lot of pressure to buy other things. Great team, great service delivered all I needed.
It was quick and convenient. I liked remaining in my car. This was my second time at this location and the staff is great! Very friendly and I didn't feel pressured into getting other pr Very friendly and I didn't feel pressured into getting other products or services. I got just what I needed and in a timely manner. I will always continue to go to this location. I do a lot of driving so I need oil changed often, I love the coupons I receive! The little extra off helps no matter what it is!
Service was great - took time to explain procedures. Melanie P. The staff was extremely helpful and the service was quick and easy. Very friendly techs and fast service! Great communication and willingness to help. It's just an oil change. Nothing to get over excited about. So I was satisfied. Jill A. Competent staff, they New what they were talking about, and helpful suggestions.
Staff and service were great!!! I pulled in for an oil change and the attendant recommended I get my tires rotated and I agreed. That took care of the shaking That took care of the shaking I had been experiencing going down the highway at high speeds. I got my oil changed and tires rotated and I was there for a total of 23 minutes. Nic P. Everyone was so nice. My service was done quickly, everything was explained to me. Sunday before a holiday and I didn't have to wait. Drove right in. Quick courteous service.
Trout slayer. Coupon, staff friendly, no big pressure to buy other stuff. I like valvoline oil. But I think you guys charge too much. I used another oil change compa I used another oil change company previously. But, now I am definitely switching to your company due to the outstanding employees at this location. Amanda h. Fast, well trained staff.
In and out fast. Associates were pleasant and helpful as always. Its so easy to pull in and very convienent location. Nice people quick service. Your staff was friendly and fast! I found them very knowledgeable and helpful! The staff were very quick and made sure to check all my fluids. They were understanding when my infant daughter became upset in They were understanding when my infant daughter became upset in the car. Maddie P. Friendly, informative staff. Quick, professionalNo BS. The manager there is always pleasant and personable.
I belive her name ia Julie. Always makes you feel welcome. You are lucky You are lucky to have her. Quick friendly helpful efficient. DEBI T. The customer service was fantastic. So courteous. Best service experience I have had in a long time. Staff are friendly,knowledgeable. Rick L. Helpfulness of the attendant to politely assist me in reaching my hid release knob. Which I can not even see unless I get out of Which I can not even see unless I get out of car n bend over n crane my neck to see n reach it.
Pleasant surprise that you also were able to do my inspection at the same time without an appointment. Fast one JJ. Price, but really no different than the dealership pricing and much more convenient. Friendly staff, seemed like really nice people who care about doing a good job. Only a minor attempt to sell me some of the bull Only a minor attempt to sell me some of the bull services the manufacturer recommends, but let it go when I said I wasn't interested. Polite and respectful. Carol W. Great people who seem to really enjoy their jobs.
Mark H. The staff is friendly and helpful. They make it a pleasure to do business there. We were treated warmly, and were very happy with Julie. Ron C. Techs were friendly, polite and engaged in some conversation about my vehicle. Service was fast. Very professional and courteous.
Jeanie k. I really enjoy going their because there was such great workers their who help me take care of my car very well. Very descriptiv Very descriptive about the oil changes and etc. He is always pleasan He is always pleasant and doesn't pressure me to spend money on anything but than what I need at that service. He did find one of my marker lights out and I was very thankful for that because I was leaving on a driving vacation. Noah rocks!!! Najma v. It was a very pleasant experience, the staff was welcoming and knowledgeable. It is so nice to be able to stay in your vehicle It is so nice to be able to stay in your vehicle while the work is being done.
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I felt respected. Overall, a most satisfactory visit! Erica P. I've used this Valvoline location several times now, and I'm happy with the service I receive every time. It's clear that the m It's clear that the manager fosters a happy, friendly, environment and she and her entire staff are helpful, prompt, and courteous each time I've been there. I did wait this last time, I was there, but it was the only time I ever have of several. Additionally, I went there on a Saturday afternoon when the weather was conducive so I expected to wait and wasn't at all bothered by it.
I actually waited less than I thought I would. I recommend this location to others frequently. Roger P. I can't imagine experiencing better service elsewhere. This is the reason I keep going back over anything else. Personable staff. Makes it a pleasant experience. Paul C. Staff was courteous, friendly and very quick. Provided me the info I needed and sent me on my way satisfied. They were good at what they do. The service is fantastic and fast! With the hectic lifestyle I have this is perfect!
Quick and efficient.
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- Valvoline Instant Oil Change Epping, NH, 3 Beehive Drive.
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Everyone is nice and professional! I love the convenience and the professionalism. Dan quintal. At epping one felt the woman new more than man and made me welcome there. It was done quickly and professionally.
I was in and out and didn't have to get my infant out of the car. Easy to have your oil changed. Fast courteous and job well done. Mike l. Somewhat annoyed with the person in charge trying to sell me more services: I told him I could buy the same filters for alot less. Making me feel like I wasn't maintaining my vehicle saying things like look how dirty this is. Try selling your filters and other services at more reasonable and competitive prices.
I think you would find you would sell more. I know this approach is not for everyone but it would have worked out for me. Very courteous and efficient staff, I visited on a workday morning and was in and out quickly. Meghan K. The people who helped me were so friendly and helpful; the whole experience was quick and efficient! The people are great the prices are just ok. Christine H. I really liked having women work on my car. I am a woman and it pleased me to see women in a traditionally male job.
It made me It made me think higher of the company that they higher women and even though it costs more than where I usually go prompto , I'm likely to come back. Anne S. I like that the service staff are friendly and in no way pressure you to purchase more services. The availability of coupons in m The availability of coupons in mailings and online are appreciated savings. Donna F. Quick service, staff explained what they were doing, answered all of my questions. Lily M. Very friendly and fast and no added pressure! Technicians were polite and knowledgeable.
The Work Team are Awesome!! They are always pleasant, very professional, they know the car front to back , there is never any p They are always pleasant, very professional, they know the car front to back , there is never any pressure to buy anything, just the facts!! I've been back many times - tire pressure, air conditioner filled, inspections, lots of oil changes, air filter changed!
The workers really make it enjoyable to fly in and fly out! Thank you to them all! Keep up the fantastic job. Very happy with the treatment by the men working in the shop. The price was much higher than I pay at the dealership, which is s The price was much higher than I pay at the dealership, which is surprising. However, I do value the convenience. Hopefully I'll be able to use that next time.
Ashley C. Upon driving up to the service bay, I was greeted promptly by a service member who politely directed me to the appropriate bay. The service members that assisted in the oil change were courteous, friendly and knowledgeable. Even though they were also taking care of other customers, I still felt as though they were taking care of me as if I were the only customer. It was a very rewarding experience and I will be happy to refer others to this location. What a great team they have there! I have recently had a horrible experience with your competitors.
I explained my concerns to your techs and they took extra care I explained my concerns to your techs and they took extra care to be sure I was happy and taken care of. Very nice young people you have in Epping, NH. Very professional too. The bays were spotless! Excellent service, professionally done. The staff was friendly and quick. Very impressed with the employees and their efforts to do their jobs profesionaly. I saw worker helping worker, a comradery among I saw worker helping worker, a comradery amongst the entire group of service professionals, and a willingness to do a good job, not just get the job done.
The area was clean and well kept and the location convenient. Ex Goodyear. Never been before, now, I will keep going. Michelle E. Friendly staff, quick sevrvice. Tom Stevens. I take my personal vehicle to this location as well as having established the company I work for as regular fleet customers.
We once had a small issue with how email receipts were delivered to our company and the issue was resolved while we spoke to the manager on the phone. I had my personal vehicle at this location a few days ago and requested a tire rotation. There was a problem with the "key" I provided for use on the lug nuts in that it started to breakdown after being used on only one wheel. I was immediately made aware of the problem with a a professional explanation. Excellent team at this location. Jean R.
40 Portsmouth Avenue - Monro Auto Service And Tire Centers
Fast, honest and completed services I asked for. Hoping to get light fixed and didnt know if they could do it. They could and I They could and I was very pleased. Excellent customer service and a fair price. Cheryl L. The wait time was short, the staff was courteous, professional, and thorough. Linda L. Very friendly and knowledgeable workers.
It was simply an oil change, and I was satisfied. I never go over the top bubbly about things. I believe "highly satisfied" should be reserved for truly impeccable service, which I find is rare in the world. Staff was very courteous, polite and no pressure to have other services done.
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Too expensive. Over 90 bucks for an oil change and air filter is just too much. Great staff at the location but I am considering Great staff at the location but I am considering doing oil changes in the driveway again. UK student. Was very pleased with the service just feel there is always room for improvement. Bobbie Y. Julie was very nice. Explained everything. Didn't pressure me to add anything on. I had the same friendly service I get everytime. Chris m. Good communication with staff. Jon B. I drive alot for work and as a result get my oil changed about once per month.
Monro Auto Service and Tire Centers
My other supplier closed down and I started comin My other supplier closed down and I started coming to Valvoline. Every time it is a smooth experience with no issues. When I had a small hiccup with a wiper blade which they had replaced the month before they swapped it out no charge. Cracks in the sidewall and tire bulges and blisters can be signs as well.
How to Check your Tire Tread Depth: IF the top of his head is visible, you need new tires. Your vehicle's brake system is made up of many parts, with one important purpose: It's important to pay attention to the signs that it might be time for a brake replacement. Pep Boys Portsmouth is committed to your satisfaction. At Pep Boys we make it easy to take care of your car in one place. We offer premium tire brands, aftermarket car parts and accessories and you can get your oil changed or schedule repair services online. Most Pep Boys stores are open seven days a week because we know emergencies can happen anytime.
Pep Boys Portsmouth 7: